Prismatic Design & Marketing Privacy Policy

This privacy policy tells you what to expect us to do with your personal information when you make contact with us or use one of our services.

 

Who are we

This website https://www.prismaticdesign.co.uk, is operated by Prismatic Design Solutions, a company limited by guarantee, registered in England & Wales, no. 6967540. Registered Office: 43 Preston Park Avenue, Brighton, East Sussex, BN1 6HG.

In this privacy policy references to “we”, “us” and “our” are to Prismatic Design & Marketing. References to “our Website” or “the Website” are to www.prismaticdesign.co.uk.

 

What personal data we collect and why we collect

The information we collect via the Website may include.

1. Any personal details you knowingly provide us with through forms and our email, such as name, company name, address, telephone number, email address.
2. Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).
3. Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This is statistical data about our users browsing actions and patterns, and does not identify any individual
4. Data recorded by the Website which allows us to recognise you and your preferred settings, which will save you from re-entering information on return visits to the site. Such data is recorded locally on your computer through the use of cookies.

Cookies are small text files stored on your computer; they are used to collect visitor behaviour information that is transferred to your computer’s hard drive. You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser setting to block all cookies (including essential cookies) you may not be able to access all or parts of our site

• Some cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the website works.
• Our website also used cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available a href=”https://automattic.com/privacy/”>here/a>. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website (see below for details on privacy policy for other websites).

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

 

Who we share your data with

We will only disclose your information to third parties when:

• We are required to do so in relation to the contracts we manage.
• If there is a business/operational need to do so we will inform you and seek your consent as we may use third parties to process data on our behalf or run projects in conjunction with other organisations. Should we anticipate such activity we will inform you at the point we collect information.
• We are under a duty to do so in order to comply with a legal obligation or to protect the rights, property or safety of others; this includes, but is not limited to exchanging information with other organisations for the purposes of fraud protection and crime prevention.
• We will retain your information in line with the period outlined at the time the data is collected and only for as long as it is necessary to do so.

We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our e-mails. Third parties are expressly forbidden from using your personal information for their own purposes.

 

Purpose

Personal information is processed for the following specified purposes

• Processing your requests and delivering services you request from us
• Sending you information you have requested
• Auditing the usage of our website
• Monitoring the usage of our website to enable us to update and tailor our website to meet the need of users
• Sending marketing information only where a person has specifically consented to this
• To comply with our legal obligations including fraud protection and crime prevention

Marketing

We will only send you a marketing email when you gave your consent to sign up to a mailing list, distribution list or newsletter. Consent will always be our main priority. We ensure that we have a system in accordance with data protection principles whereby consent is freely given and that you are able to give a positive opt-in. This would always be your choice.

 

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

 

What rights you have over your data

If you have an account on this site, or have left comments, our privacy policy requires that you are able to request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

 

Where we send your data

Visitor comments may be checked through an automated spam detection service.

 

Privacy Policy for other websites

This privacy policy only covers this website, which is governed by our terms of service.

• Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours.
• Links to external sites are provided as a convenience to users and such sites are not under our control.
• The inclusion of any link does not imply endorsement of that site by us and we are not responsible for the contents of any linked site or indeed any link contained in a linked site or for any loss or inconvenience arising from the use of such a site.

Should you have any queries about the Prismatic Design & Marketing privacy policy, please contact a member of the team.